Privacy Policy for Pravah
Effective Date: September 25th, 2024
Welcome to Pravah! This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of users who use our mobile application, Pravah (Owned By Exothermic Solutions Pvt Ltd) (“App”). By using the App, you consent to the practices described in this policy.
1. Information We Collect:
1.1. Personal Information:
– Name
– Email address
– Phone number
We collect this information when you voluntarily provide it to us during the registration process or while using the App.
2. How We Use Your Information:
2.1. Personal Information:
We use the personal information you provide to:
– Create and manage your Pravah account.
– Provide you with access to the App’s features and functionalities.
– Send you important information related to the App, such as updates, changes to our policies, and security alerts.
– Respond to your inquiries, feedback, or support requests.
3. Data Sharing and Disclosure:
3.1. Third-Party Service Providers:
We may engage third-party service providers to assist us in operating the App and providing our services. These service providers will have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.2. Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, law enforcement).
3.3. Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if any such event occurs and inform you of any choices you may have regarding your personal information.
4. Data Security:
We take the security of your personal information seriously and employ reasonable measures to protect it from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Retention of Personal Information:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights and Choices:
6.1. Access and Rectification:
You may access and update your personal information in the App’s settings or by contacting us directly at care@pravahapp.com
6.2. Opt-Out:
You may opt-out of receiving promotional communications from us by following the unsubscribe instructions included in the emails or by contacting us at care@pravahapp.com. Please note that you may still receive non-promotional messages related to your account and the App.
6.3. Deletion:
If you wish to delete your account and personal information, please contact us at care@pravahapp.com, and we will respond to your request promptly.
7. Children’s Privacy:
The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at care@pravahapp.com, and we will take appropriate measures to remove the information from our systems.
8. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be effective as of the published effective date. We encourage you to review this page periodically for the latest information on our privacy practices.
9. Contact Us:
If you have any questions, concerns, or inquiries about this Privacy Policy or our privacy practices, please contact us at:
Name: Pravah (Exothermic Solutions Pvt Ltd)
Email: care@pravahapp.com
By using the Pravah App, you agree to the terms and conditions of this Privacy Policy. Thank you for trusting us with your personal information.